Two complete playbooks. One agency that grows without breaking. Built by two women who scaled 3 agencies to $11M — with systems, not stress.
inside the bundle
Hiring Readiness Framework — know exactly when and who to hire
Role Design + Job Description System that attracts the right people
Interview + Evaluation System — hire on evidence, not vibes
Onboarding, accountability + retention systems included
Pre-kickoff + onboarding system — win every client in the first 30 days
Client check-in system that builds retention into delivery
Results management + client health tracker across every account
Offboarding system that leaves clients referring you back
You're doing everything yourself and one more client feels impossible
You've hired before, it ended badly, and you're not sure how to try again
Your onboarding looks different every time and your clients can tell
You know systems are the answer but client work keeps getting in the way